Understanding RezExpert Session Timeout Messages

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Overview

RezExpert has implemented session dialogs that will appear one minute before your session is about to end.

Prerequisites

  • Understanding of RezExpert session management

Steps

  • RezRobot Session Dialog (Online Booking page)
  • This dialog box will appear if a client takes too long to make an Online Booking.
  • Note: This does not appear a minute before the session is to expire.
  • Console Session Dialog
  • Reservation Session Dialog
  • Reservation Lost Session Dialog
  • This dialog will appear if the user takes too long to refresh their reservation session or the inventory is no longer available at the point of refresh.

Troubleshooting

  • Ensure timely actions during session to avoid session expiration.