Analytics Module: Revenue and Occupancy Tracking

Overview

The Analytics Module allows businesses to track statistical information across multiple areas in relation to the RezExpert system. Analytics - Revenue/Occupancy tracks the statistical information surrounding reservation revenue and/or occupant revenue.

Prerequisites

• Access to the RezExpert system.
• Permissions to view analytics data.

Steps

Location

1. Click any Menu button.
2. Click on the Analytics tab.
3. Select Analytics - Revenue/Occupancy in the Analytics section.

Overview

• The Overview Tab is home to your chart-based analytic information.
• The table at the top of the panel displays figures related to various types of information for a particular month.

• Key metrics include:
• Occupancy: Percentage of available units occupied. (Occ # divided by Avail #)
• Total Rev: Amount of revenue (reservation charges) charged.
• ADR: Average Daily Revenue. (Total Revenue divided by Occ #)
• Rev PAR: Revenue per available room. (Total Revenue divided by Avail #)
• Avg Length of Stay: Average length of time for reservations made.
• Avail Unit Days: Total number of Units available for the days selected. (# of units X # of days)
• Total Rez Days: Number of days reservations were made for, within the searched date range.
• Total # Rez: Total number of reservations made.
• Use the drop-downs to select the year and rate group for viewing chart information.
• Two panels are available side by side for data comparison.

• View information in different chart styles including bar charts, pie charts, line charts, and area charts.

• The charts are interactive for detailed information by clicking on them.

• Charts for both Total Revenue and Total occupancy are available.

Type Detail

• The Type Detail tab loads the Type Revenue & Occupancy information, allowing you to view statistics for all Unit Types for a selected date range. The data can also be broken down to each Unit.

• Definitions of Columns:
• # of Days: Number of days within the searched date range.
• Maint. #: Number of Maintenance pencil ins made.
• Rez Days: Number of days reservations were made for, within the searched date range.
• Unit Days: Number of Units available for the days selected.
• Avail #: Total number of Units available for the days selected.
• % Occ.: Percentage of available units occupied.
• Revenue: Amount of revenue (reservation charges) charged.
• Tax: Amount of Tax on charges.
• Est. ADR: Estimated Average Daily Revenue. (Total Revenue divided by Occ #)
• Rev. PAR: Revenue per available room. (Total Revenue divided by Avail #)
• # of Rez: Total number of reservations made.
• Avg Length of Stay: Average length of time for reservations made.
• Discount: Amount of money discounted.
• Displays Revenue statistics related to the Unit Type as a whole.
• Select the date range (maximum of 366 days can be searched at any one time).
• Select Reservation Revenue only, Occupant Revenue only, or both.
• Click Refresh.
• To see information based on daily statistics, select By Day and click Refresh.
• Filter information by Rate Group using the Rate Group drop-down.

Unit Detail

• The Unit Detail tab loads the Type Revenue & Occupancy information for a selected Unit for a selected date range.

• Shows unit exclusive Revenue & Occupancy information, including assigned and unassigned units.
• Filter information by Rate Group using the Rate Group drop-down.

Pace

• The Pace tab loads the Type Revenue & Occupancy information for comparative statistics for occupied Units for selected date ranges.

• Date #1: Information for the first selected date.
• Date #2: Information for the second selected date.
• Variance: Calculated difference between the two units.

Adhoc

• The Adhoc tab is currently not available.

Troubleshooting

• Ensure you have the necessary permissions to access the Analytics Module.
• Verify the date range does not exceed 366 days for a single search.
• Check if the Rate Group filter is correctly applied if data is not displaying as expected.