Correcting Seasonal Rate Setup Errors
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Overview
When a reservation spans a season change, it is essential to verify the Rate Setup for the selected dates to ensure accuracy.
Prerequisites
- Access to the Rate Setup configuration.
Steps
- Check if an "E" needs to be placed in the "Weekly" time period 6 days before the season change (6 days before the first day of the new season).
- If rates are incorrect, enter the correct rates in the required time periods for the new season.
- Enter the new Weekly Season rate on the first day of the season.
- Ensure an "E" is entered 6 days before the start of the season and a second "E" is entered 6 days before the end of the new season.
Troubleshooting
If issues persist after following the steps above, verify that all entries are correctly placed and that the system reflects the updated rates.