Change Reservation Alert Color in RezExpert

Overview

This guide provides instructions on how to change the alert color for a reservation. There are two methods available to achieve this.

Prerequisites

• Access to the Guest Folio
• Access to the Availability Grid

Steps

Option 1: Change Alert Color via Guest Folio

• Navigate to the Guest Folio.
• Click on the Custom Alert dropdown within the Booking Details section.
• Select the appropriate Custom Alert.
• Press Submit to finalize the changes.

Option 2: Change Alert Color via Availability Grid

• On the Availability Grid, left-click on the reservation. The Till Tape will display.
• Within the Till Tape, click on the Alert hyperlink to assign the Custom Alert.

Troubleshooting

• Once an alert is applied to a reservation, the reservation color on the Availability Grid will change to the Alert's color.
• Note: If no deposit payment has been applied to the reservation, the red color status (No Payment) will take priority over the Alert color.

For a visual demonstration, refer to this video on how to change the alert color for a reservation within RezExpert.