Analytics - Client Panel Overview and Features

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Overview

The Analytics - Client Panel provides users with valuable insights into their clients' reservation history. This includes detailed information on reservations such as:

  • Days stayed
  • Total reservation days
  • Average length of stay
  • Revenue generated per client

The panel also tracks demographic data for further analysis opportunities.

Prerequisites

  • Access to the Analytics - Client Panel through the following navigation:
  • Menu
  • Analytics
  • Analytics - Client

Steps

Panel Features

  • Overview: Displays all clients with reservations within a specified date range.
  • Detail: Provides specific data for a selected client.
  • On-site during range: Filters clients who were on the property within a selected date range.
  • By Check-in date: Filters reservations by check-in date.
  • By Check-out date: Filters reservations by check-out date.
  • Client(s) With The Minimum Amount Of Revenue: Filters by revenue greater than or equal to a specified value.
  • Client(s) With The Minimum # of Reservations: Filters by a minimum number of reservations.

Data Columns

  • # of Rez: Number of reservations made by the client
  • Rez Days: Total number of nights the client stayed
  • Avg Length Of Stay: # of Rez / Rez days
  • Revenue: Generated revenue from the client.

Troubleshooting

For any issues accessing or using the Analytics - Client Panel, please refer to the internal support documentation or contact the support team for assistance.