Processing Meter Readings and Charges

Last modified on: 2026-07-14T18:47:30.402Z

Overview

This document provides instructions on how to process and charge meter readings/usage for all meters.

Prerequisites

Access to the Admin tab in the system.
Ability to print documents if needed.

Steps

Location

Click on the Menu button.
Select the Admin tab.
Click on Process Meter Readings.

Meter Walk Sheet

To print a Meter Walk Sheet for staff to record meter readings:
Click Print.
Select the required meter(s).
Choose Meter Reading Walk Sheet.

Entering Readings

Select the type of Meter from the Meter dropdown.
Enter the Closing Readings for all meters used by guests.

Usage will automatically be calculated from the reading values entered.

NOTE: If additional time is required when entering the Closing Readings, click on the Refresh Session button at the top of the panel to restart the timer.
After entering all readings, enter a comment into the Change Control box (e.g., Electricity) and press Submit.
A confirmation message will appear; click Yes.
A Utility charge will be added to each reservation balance (or AR Account).

Printing Off Meter Invoices and/or Listing Report

After processing all resident meters, you can print all meter invoices.
Scroll down and expand the Batch Review panel.
Select the displayed batch.
Click Print and select Batch Print Invoices.
Select all and click Submit.
The Meter Batch Print will display; click on the printer to print all meter invoices.
To print the Meter Listing Report, click Print and select Meter Listing Report.

Single Guest Processing

To process a meter reading for a single guest:
Click on the guest’s reservation on the Availability Grid to access the Guest Folio.
In the Guest Folio, find the Meter Information within the Booking Details section.
Enter the Closing Reading value and press Submit.
A confirmation message will appear stating the Reservation Meter bill has been applied to the reservation.

Troubleshooting

For additional help, refer to the Help Document.