Pin CodeGate Setup and Configuration Guide

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Overview

Access codes for remote properties, gates, and buildings can be scheduled up to 2 years in advance. Multiple gates can be created within a property. PIN Code CSV files can also be imported directly into the Business. Contact DigitalRez to enable the Module.

Prerequisites

  • Ensure the module is enabled by contacting DigitalRez.

Steps

Location

  • Click on any Menu button.
  • Select the Setup tab.
  • Click on Gate Setup.

Gate Setup

  • Click Add to create a gate code for entry to the property.
  • Enter the name of the Security Gate for reference.

Parameters

Parameters include:

  • Gate name
  • Link to Unit – Number of units linked to the gate
  • Active – Set the slide control to On or Off to deactivate.

Link to Unit:

  • Click on the 3 dots to select the Unit Types related to the Security Gate.
  • If the Gate is the Main gate (all Unit Types’ reservations require access), select All.
  • If the Gate is a secondary gate (only specific Unit Type(s) require access), select the required Unit Types.
  • If only specific units within a Unit Type require the access code, select the required Units.

  • The number of selected units will now display.
  • Active: Set the slide control to on to activate.
  • When a gate is no longer active, set the slide control to off to deactivate.
  • Click Submit to finalize.
  • Repeat steps for all required gates within the property.
  • Gate codes can now be entered for each gate setup.

Email Wildcards

  • Wildcard Pin_Code_Listing is available to add to Confirmation emails and pre & post marketing emails.
  • The wildcard only needs to be inserted ONCE; if there are multiple gate & room codes applicable for the booking, all will list on the emails.
  • Click on any Menu button, select the Admin tab, and click on System Label Manager.
  • Click on Emails on the left to expand out the email list.
  • Select the required email and click Edit to insert the wildcard into the email.

Note: The reservation must be assigned to a unit to receive the PIN Code listing.

Troubleshooting

  • Ensure the module is enabled by contacting DigitalRez.
  • Verify that the correct parameters are set for each gate.
  • Confirm that the wildcard is correctly inserted into the emails for PIN Code listings.