Performing End-of-Day Cut-Off in RezExpert

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Overview

The cut-off is performed to ensure the payments taken match the payments entered into RezExpert.

Prerequisites

  • Access to RezExpert system
  • Necessary permissions to perform end-of-day operations

Steps

Location

  • Click End of Day on the Menu Bar
  • Select Staff End Of Shift

OR

  • Click on a Menu button
  • Under the main tab, select Perform Cut-Off

End of Day.png

Staff End of Shift

The Perform Cut-Off panel will appear.

Perform Cut Off.png

Section 1. Select Employee(s)

  • Select the required Employees, as well as System, and click Continue.
  • Note: System refers to all payments/settlements handled automatically or other than any employees (such as online payments from customers, deposit liability transfers, etc.)

Section 2. Cash Drawer Count

  • Enter the count of the cash drawer. Each currency denomination count total can be entered into each Count field or the whole Cash amount entered into the Coin Field.
  • If the till has a Float, enter the amount into the Float field. This amount will be deducted from the final Cash total.

Section 3. Cut-Off Date(s) by User

  • Now - If the cut-off being performed is for the current date and time (all payments since last cut-off until current)
  • Specify – If the cut-off is being performed from the last cut-off up to a specified date and time, e.g., Yesterday’s Payments until midnight.
  • Click on the Specify radio button to select the required Date and Time.

Specify Cut Off.png

  • In the Payment Entry tab, enter Payments next to each Payment Type. Once all the payments have been entered and checked, click Process.
  • Click Yes to the displaying pop-up box.

Completing the Cut-Off

  • After clicking Process, the RezExpert system will calculate the System Totals (the payments that have been entered into the system).
  • Any differences will display.
  • If the Over/Short amount is displaying 0.00, you have balanced and click Submit to finalize.
  • If the Over/Short amount is not 0.00, you have not balanced:
  • Click on the Reconcile tab to view all payments associated with the cut-off. Click on the Payment Type dropdown to select the required payment type that doesn’t balance.
  • If the difference can be fixed, click on the Grid button to correct the mistake.
  • If the difference cannot be fixed, click on the Comment tab to enter a comment explaining the difference. Click Submit to finalize.

Troubleshooting

Printing the Cut-Off Report

  • To print off the report, click Print.
  • Print Selector will appear displaying the available End of Day Reports:
  • End of Day Cut off Report: Displays the Cash Drawer Count and amount total for each Payment Type, with a listing of all payments taken within the specified cutoff.
  • Reconciliation Display: Displays the Cash Drawer Count and amount total for each Payment Type.