RezExpert Package Setup Instructions

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Overview

Creating Packages allows for products and unit types to be grouped together into a ‘Package’. Note: Packages cannot have a discount applied to the purchase. To enable Packages, please contact your RezExpert Support Tech.

Prerequisites

  • Contact RezExpert Support Tech to enable Packages.

Steps

Location

  • Click on a Menu button.
  • Select the Setup tab.
  • Click on Package Setup.

Creating a Package

  • Click Add.
  • Enter the Name (label) of the package in the Add Package box.
  • Select the package type – Rez or Ticket.
  • Use the Copy From dropdown to copy settings from an existing package or ensure "New" is selected for a new package.

Package Product Details

  • Label: Enter the name of the Package, e.g., Family Tickets; Walk Package.
  • Package Type: Select the package type.
  • Start Date: Enter the date the package is available from.
  • Last Date: Enter the last date the package is available for.
  • Rate Groups: Select the rate groups.

  • Active: Tick when the package setup is complete and available for selection.

Submitting a Package

  • After pressing Submit, only the following fields can be adjusted:
  • Last Date
  • Description
  • Image
  • Active
  • To edit a Package, create a new package using the Copy From feature.
  • To make a Reservation Package inactive, ensure it is unselected from the Resort Web Availability tab within Resort Web Setup.

Ticket Package Type

  • Click on the Add Product button to add ticket products applicable for the package. Only tickets will display for selection.

  • Select the required products in the Add Package Products box.

  • For a Family Package, select the quantity of each ticket that makes up the Family Package.
  • Adjust the quantity of tickets before pressing Submit.
  • Regular Price, Tax, Total, Cost Price, Package Price, and Profit details are automatically calculated.

Rez Package Type

  • Edit Description: Enter package text to display on the online booking interface.
  • Image Upload: Upload package images in png or jpg format for the online booking interface.

  • Click on the Add Rez button to add applicable unit types for the package. Only unit types with Regular Inventory will display.

  • Adjust Offset Days and Check Out Last Day settings as needed.

  • Days/Qty, Regular Price, Tax, Total, Cost Price, Package Price, and Profit details are automatically calculated.

Reservation Package Online

  • To make Packages available online:
  • Click on a Menu button, select the Setup tab, and click on Resort Web Setup.
  • Click on the Availability tab.
  • Click Add.
  • Enter the display name, availability type, and select reservation packages.
  • Set the priority and enable the slider to make the tab available.

Reservation Package Additional Information

  • Booking rules will apply if the selected Unit Types have a Booking Rule.
  • Enable Auto Assign Unit settings for easy check-in/out.
  • Purchased Reservation Packages display as a Group Booking on the Availability Grid.

Package Products

  • Include additional products like Breakfast Included. Products created in Product Setup will display as options.
  • Adjust the quantity of products before pressing Submit.
  • Regular Price, Tax, Total, Cost Price, Package Price, and Profit details are automatically calculated.

Reporting

  • The RezExpert Report Library contains Package Sales Summary and Package Sales Detail reports. These reports are also available as exports within the Import/Export Utility.