Sending Invoices to Checked-Out Guests

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Overview

This document provides instructions on how to send an invoice and statement to a client who has checked out.

Prerequisites

  • Access to the guest's reservation details.

Steps

  1. Select the checked-out reservation's Guest Folio.
  2. Click the Print Statement button.
  3. Select Email Statement and choose the required attachments to be sent, such as the Reservation Statement Summary.

Troubleshooting

If you encounter issues with sending the invoice, ensure that:

- The guest's email address is correctly entered.

- All required attachments are selected before sending.

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