Assign Security Gate PinCard to Reservation

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Overview

Security Gate Pin/Cards can be assigned to a reservation and/or a guest. This allows the guest to access the property via the boom gates or access doors. The "Generate PIN at Rez Create" setting will automatically assign a PIN number to the reservation when it is made.

Prerequisites

  • Ensure the "Generate PIN at Rez Create" setting is enabled if you want automatic PIN assignment.
  • If the setting is not enabled, PIN numbers or cards need to be manually assigned/added to the reservation.

Steps

Assigning a Pin/Card

  • If the "Generate PIN at Rez Create" setting is not enabled, follow these steps to assign a Pin/Card:
  • Access the reservation via the Till Tape.
  • Click on the reservation on the grid. The Till Tape will display on the left.
  • Click "View/Add" next to the Pin/Cards link to view or add Pin/Cards.

  • If in the Guest Folio, the Till Tape displays on the left. Click "View/Add."

Access Level

  • The selected Access Level will display as "Guest." Adjust if required.

Adding a Pin/Card

  • If using a Pin:
  • Type in the requested PIN or have a random PIN generated by clicking "Add Pin."
  • The new Pin will be added to the Pin/Cards List.
  • If using a Card:
  • Click on the Swipe box and swipe a card. Click "Add Card" to assign.

Viewing an Assigned Pin/Card

  • The assigned Pin/Card will display. Click "Del" to delete the selected Pin/Card.
  • If there are multiple Pin/Cards associated with the reservation, click "Delete All" to delete all Pin/Cards.

Troubleshooting

For further assistance, click here to print the Help Document.