Wildcard Glossary for Email and Report Customization

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Overview

Wildcards are available to help customize your emails and reports. All Custom Fields created automatically have a Wildcard created.

Prerequisites

  • Understanding of reservation and client management systems.
  • Access to the relevant software where wildcards are implemented.

Steps

Wildcard Definitions

  • Alt_Confirmation_Number: Alternate Reservation Confirmation Number entered on Corporate, Travel Agent, Wholesaler, Channel reservations.
  • Alt_Grid_Label: Alternate Grid label listed in Reservation.
  • Cancel_Amount: Reservation charges cancelled.
  • Cancel_Comments: Comments entered into the Cancellation Comments box at the time of cancellation.
  • Cancel_Date: Date the reservation was cancelled.
  • Cancel_Description: Description of Cancellation Fee, and amount of fee charged at cancellation.
  • Cancel_TruncAmount: Cancellation Fee, minus any cent value.
  • Client_Default_Image: Default Image uploaded to the Client's file.
  • Client_Password: Client's Online Password.
  • Client_Username: Client's Online Username.
  • Confirmation_Number: Reservation Confirmation number.
  • Document_Links: PDF Global/Unit Type documents.
  • Frontdesk_Rez_Number: Reservation number.
  • Group_Email_Comment: Comment entered to display on the Group Confirmation Email sent out.
  • Group_Summary_Custom: Displaying group reservation list including Check In Date only, and Group totals.
  • Group_Summary_Detail: Displaying group reservation list including Check In and Check Out date, and Group totals.
  • Guest_Address1: Address listed in Address Line 1 in the Reservation (and Client Editor).
  • Guest_Address2: Address listed in Address Line 2 in the Reservation (and Client Editor).
  • Guest_City: City listed in Reservation (and Client Editor).
  • Guest_Co_First_Name: Client's Partner's First Name.
  • Guest_Co_Last_Name: Client's Partner's Last Name.
  • Guest_Email: Email Address entered in the Reservation (and Client Editor).
  • Guest_Fax_Number: Fax number listed in Reservation (and Client Editor).
  • Guest_First_Name: Client's First Name.
  • Guest_Full_Name: Client's Full Name.
  • Guest_Last_Name: Client's Last Name.
  • Guest_MemberID: Member ID listed in Client Editor.
  • Guest_Phone: Phone number listed in Reservation (and Client Editor).
  • Guest_Mobile_Phone: Client's mobile phone number.
  • Guest_Postal: Postal Code number listed in Reservation (and Client Editor).
  • Guest_Prov_State: State listed in Reservation (and Client Editor).
  • Member_Address1: Address listed in Address Line 1 on the Reservation (and Client Editor).
  • Member_Address2: Address listed in Address Line 2 on the Reservation (and Client Editor).
  • Member_City: City listed in Reservation (and Client Editor).
  • Member_Co_First_Name: Group Booking Summary Client's Partner's First Name.
  • Member_Co_Last_Name: Group Booking Summary Client's Partner's Last Name.
  • Member_Fax_Number: Fax number listed in Reservation (and Client Editor).
  • Member_First_Name: Group Booking Summary Client's First Name.
  • Member_Full_Name: Group Booking Summary Client's Full Name.
  • Member_Last_Name: Group Booking Summary Client's Last Name.
  • Member_Phone: Phone number listed in Reservation (and Client Editor).
  • Member_Postal: Postal Code number listed in Reservation (and Client Editor).
  • Member_Prov_State: State listed in Reservation (and Client Editor).
  • Occupant_Details: Occupants on the reservation.
  • Online_Product_Sales: Products sold online.
  • Pin_Card_Number: Assigned Security Gate Pin Code.
  • Quote_Client_Name: Client name associated with the quote.
  • Quote_Comments: Comments associated with the quote.
  • Quote_Confirmation_Number: Confirmation number associated with the quote.
  • Quote_Made_Date: Comments associated with the quote.
  • Quote_Expiry_Date: The expiry date of the quote.
  • Quote_Product_Sales: Product Sales associated with the quote.
  • Quote_Sum_Charges: The sum of charges associated with the quote.
  • Report_Links: Attached Reservation reports - Confirmation letters, Tax Receipts/Invoices.
  • Rez_Arrival_Time: The arrival time listed on the reservation.
  • Rez_Balance_Due: Current Balance of Reservation.
  • Rez_Charges: Charges associated with Reservation.
  • Rez_Check_Out_Date: Reservation Check Out Date.
  • Rez_Check_Out_Date_Long_Day_Format: Reservation Check Out Date with day.
  • Rez_Comments1: Client Comments entered at time of booking (Online Reservations).
  • Rez_Comments2: Comments entered into the reservation by Employees.
  • Rez_Create_Time: When the Reservation was made.
  • Rez_Departure_Time: Departure time listed on the reservation.
  • Rez_Deposit_Policy: Deposit Policy assigned to the reservation.
  • Rez_Deposits: Deposits Paid amount.
  • Rez_Discount: Amount that has been discounted off the reservation.
  • Rez_Email_Comment: Email comment associated with the reservation.
  • Rez_Number: Reservation Number.
  • Rez_Number_Of_Nights: Length of reservation.
  • Rez_Number_Of_People: Number of Occupants entered in the reservation.
  • Rez_Number_Of_Pets: Number of Pets entered in the reservation.
  • Rez_Open_Date: Check In date of reservation.
  • Rez_Open_Date_Long_Day_Format: Check In date of reservation with day.
  • Rez_Payments: Payments made to the reservation.
  • Rez_Promo_code: The promo code associated with the reservation.
  • Rez_Rate_Group: The rate group associated with the reservation.
  • Rez_Rate_Per_Night: Daily Rate of the reservation.
  • Rez_Refund_Payment: Payment amount refunded at time of cancellation.
  • Rez_Total_Tax: Total amount of Tax associated with the reservation.
  • Rez_Unit_Label: Assigned Unit to the reservation.
  • Robot_Address1: Business address entered in Business Setup > 1. Business Info Address Line 1.
  • Robot_Address2: Business address entered in Business Setup > 1. Business Info Address Line 2.
  • Robot_City: Business city entered in Business Setup > 1. Business Info.
  • Robot_Country: The country the business is located in.
  • Robot_Directions: Text entered in the Directions panel in Business Setup > 8. Unit Type Policy Description.
  • Robot_Email: Business Email address listed in 1. Business Info.
  • Robot_Fax_Number: Business Fax number entered in 1. Business Info.
  • Robot_Name: Business Name.
  • Robot_Phone: Business Phone Number entered in 1. Business Info.
  • Robot_Postal: Business Postal Code.
  • Robot_Tax_Number: Business Tax Number.
  • Robot_Website: Business Website Address entered in 1. Business Info.
  • Security_Deposits: Security Deposit Amount applied/paid on reservation.
  • Standard_Msg: Text entered in the Email Confirmation Text panel in 8. Unit Type Policy Description.
  • System_Date: Current date.
  • Tax_Details: Lists of taxes and amounts applied to reservation.
  • Terms_And_Conditions: Information entered in Business Terms & Conditions panel in 8. Unit Type Policy Description.
  • Total_Incl_Tax: Reservation tax amount.
  • Type_Cancel_Policy: Cancellation Policy for the Unit Type.
  • Type_Checkin_Time: Check In time set in the Unit Type setup.
  • Type_Checkout_Time: Check Out time set in the Unit Type setup.
  • Type_General_Policy: General Policy text entered in 8. Unit Type Policy Description > General Policy text panel.
  • Type_Label: Unit Type Name.
  • Type_Long_Name: Unit Type Long Name.
  • Vehicle_Desc: Vehicle Description entered in the reservation.

Troubleshooting

  • Ensure all wildcards are correctly implemented in the system.
  • Verify that the wildcards are correctly linked to the corresponding data fields.
  • Check for any discrepancies in the wildcard data output and rectify them in the system settings.