Corporate Business Reservation Process

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Overview

Businesses will book a number of rooms/units for their employees. Reservations can be made under the Business (Corporate) name, with the option to record the staying Employee's name(s), if required.

Prerequisites

Steps

Search for the Business Record

  1. Search for the Business Record:
    - Click Search on the Availability Grid.
    - Click the Business tab and enter the Business's name.
    - Select the required Business.
    - If no Business Record is found, click Add New Business to create the record.
    - The record will appear as the Selected Client on the right-hand side of the Availability Grid.

Selecting Unit Type and Dates

  1. Select Dates and Units:
    - For Group and Single Reservations, select the Date from the Calendar Quote Tool.
    - Enter the number of nights and press Submit; or select the dates and unit(s) on the grid and press Submit.
  2. Enter Occupant Details:
    - The Booking Quote screen will appear to enter the number of occupant(s).
    - Once entered, press Submit to access the Guest Folio.

Guest Folio

  1. Corporate Guest Folio:
    - The Corporate Guest Folio will resemble a Group Booking with the Business Name in the Corporate Booking Summary.
    - Corporate Booking Summary will hold the Business Name and contact information.
    - Booking(s) will hold the Booking Details (Check In/Out dates, Unit Type, Unit #, etc.).
    - The Client Name can be left blank if the Employee’s details are not known or not required.
  2. Enter Employee Details:
    - If the staying Employee’s details are required, click on the Booking’s radio button within the till tape on the left and click Client Search or New Client button.
  3. Alt Conf #:
    - Use this field to enter the Business supplied Invoice. It is recommended for all Corporate Reservations.
    - Once all required information has been entered, press Submit to finalize.
  4. Display on Availability Grid:
    - The Corporate Reservation will display on the Availability Grid under the Business Name (then Employee Name if entered).
    - The color will help identify Corporate Reservations.

Troubleshooting