Remove Client Token in RezExpert System

Overview

This document provides a step-by-step guide on how to remove a token associated with a client within the RezExpert system.

Prerequisites

• Access to the client's Guestfolio in RezExpert.

Steps

1. Navigate to Guestfolio
   - Go to the client's Guestfolio.
2. Access Charges/Payments Tab
   - Click on the Charges/Payments tab.
   -

1. Initiate Processor Payment
   - Select the button for making a processor payment.
   -

1. Select Token
   - Under Select Token, press the 3 dot button.
   -

1. Delete Token
   - Press the DEL button next to the token you intend to delete.
   -

1. Confirm Deletion
   - Click Yes on the Confirm screen.

Troubleshooting

• If you encounter any issues, you can view the video below for further instruction:
• This video demonstrates how to remove a token associated to a client within RezExpert.